UX design for Order status pages in Retail, Caremark and Specialty designs
UX design for B2B PBM
UX design - Heuristic analysis
UX - Dashboard redesigns
The initial phase of my design approach involves understanding and outlining the existing issue within the product. I engage in a UX exploration process that involves drafting queries for stakeholders and the product manager, competitive analysis, examining all access points to guarantee a comprehensive solution is provided, analyzing the existing user interface where improvements will be made, and organizing an introductory meeting to align stakeholders, product, and engineering teams to ensure alignment from the very beginning.
The next phase in my creative strategy involves doodling thoughts onto paper, transforming these into basic wireframes using Figma. In this way, my abstract thoughts and visions become accessible resources for the team to comprehend and understand the trajectory and provide feedback that will shape the project going forward.
After the initial designs are presented during an design review with product, engineers and design leadership. Feedback from that session is then rolled into the next design iteration in order to pivot quickly and arrive at the right solution promptly with cross collaboration throughout.
